Cookies

Musto Limited (“Musto/we/us”) is committed to ensuring that your privacy is protected. We aim to be as open and transparent as possible around the information we collect when you visit our website, including through the use of "cookies". This policy explains what cookies are and how we use them. It also explains the different types of cookies we use, and how you can change or delete them. We hope that this policy helps you understand, and feel more confident about, our use of cookies. If you have any further queries, please contact us at customer.services@musto.com

For information on how your information is collected and used by Musto generally, please see our Privacy Policy.

How we use Cookies

We use cookies on musto.com to enable various types of functionality and to better understand how people use our website. This enables us to offer you the best possible experience. Your privacy is important to us. By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below)). However, if you do not allow cookies on your computer you will not be able to make purchases on our site. Please also refer to our Privacy Policy.

What are Cookies?

Cookies help us to deliver customised visitor experiences which may be used by us to provide you with, for example, customised information from our website e.g. what you have added to your shopping bag. A cookie is an element of data that a website can send to your browser, which may then be stored on your computer. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses (see our section below entitled "How to check cookies are enabled for PCs").

Our Cookies Policy

To make full use of the online shopping and personalised features on musto.com, your computer, tablet or mobile phone will need to accept cookies.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. 

Types of Cookies

Here's a list of the main cookies we use, and what we use them for:

Cookie Name Purpose
bc, UUID, BVBRANDID, BVBRANDSID, __cq_bc, __cq_seg, __cq_uuid, dw_locale_setting, dw_cookies_accepted, dwsid, sid
 
Lets the website keep track of your session, without them the website wouldn't be able to treat you as an individual and create your own shopping bag, remember your country and language preferences, or if you've agreed to us setting Cookies. 
GlobalE_CT_Data, GlobalE_CT_Tracked, GlobalE_Data,
 
Global-E is our 3rd party International Shipping partner, they use cookies to remember your country and language preferences, keep track of your session and allow your selected products to be purchased in the International checkout.
__ga, BVID, BVSID
 
Used by our product review software Bazaarvoice to recognise you when you come to the site, making it easier for you to review a product when you next visit.
SessionCamCookie
 
We use this cookie to keep track of your session, with this data we can look at many peoples sessions across the website and identify areas that need improvements or fixing.
_ssid
 
This cookie tracks activity on your shopping basket, if you leave items in your shopping basket we may send you a reminder email.
__utma,
 
Tracking for Google Analytics, keeps visit information so we can see how many visitors we have
__utmb
 
Tracking for Google Analytics, keeps page view timing information so we can see how long you spend on certain pages
__utmc
 
Tracking for Google Analytics, keeps page view timing information so we can see when a page is left
__utmz
 
Tracking for Google Analytics, keeps referrer information so we can see where you came from, i.e. Search Engine or external site link

3rd Party Cookies

When you visit musto.com you may notice some cookies that aren't related to Musto Limited. If you go on to one of our web pages that contain embedded content, for example from YouTube, you may be sent cookies from these third party websites. We don't control the setting of these third party cookies, so we suggest you check the relevant third-party websites for more information about their cookies and how to manage them. 

We advertise on 3rd party websites (which use their own cookies) to allow us to track traffic back to the source. Our advertising distribution network is called Double Click (owned by Google). Any of our banners that you see on the web are operated and distributed through the Google network. If you click or see these banners, a cookie will be set on your browser.

Our affiliate network is called Affiliate Window and we also use a review partner called Bazaarvoice (which assists in the management of our comments and reviews section at the bottom of all our product pages).If you have subscribed to our newsletter you will receive emails via our email service provider Smartfocus. This tool will set cookies on your browser if you click on an email from us.

If you take the opportunity to share musto.com content with friends through social networks such as Facebook and Twitter you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about Cookies

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window, please note that we can't be responsible for the content of external websites).

Managing Cookies

If you'd prefer to restrict, block or delete cookies from musto.com, or any other website, you can use your browser to do this. If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

To enable Cookies 

You can enable Cookies within your web browser e.g. Chrome or Safari. For PCs: click on 'Help' or the menuat the top of your browser window and select the 'About' or 'Settings' option. For Macs: with the browser window open, click on the Apple menu and select the 'About' option.