Musto Limited ("Musto/we/us";) is committed to ensuring that your privacy is protected. We aim to be as open and transparent as possible around the information we collect when you visit our website, including through the use of "cookies". This policy is the first stage of achieving privacy compliance for all visitors to our site. The detail contained on this page is provided to ensure you are fully aware of the cookies we use, explains what cookies are, how we use them and where available, how you can change or delete them.
We are currently examining all elements of our web operations and working to meet the EU guidelines relating to protecting your privacy online. We want you to be confident in using our site, and for you to be more than satisfied that your privacy is of utmost importance to us. If you have any further queries, please contact us at:
Your privacy is important to us. By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below). However, if you do not allow cookies on your computer you will not be able to make purchases on our site.
What are Cookies?
Cookies are pieces of computer code that allow small amounts of information to be passed from your internet browser to our web server. They allow websites to recognise your PC, mobile, tablet or other device as you browse.
Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your basket, set up a new account or access an existing account will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses.
Turning off and deleting cookies
Most web browsers will provide the option to turn off, or disallow cookies. How you do this depends on the web browser you're using. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. Note that in common with most other transactional websites, refusing cookies via your web browser will mean that you are unable to make a transactional purchase on the Musto website. You will also find that the functionality of many other websites and services will be affected. Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website.
What Cookies do Musto Use?
There are two types of cookie that may be used during your visit to a Musto website:
Session cookies are deleted after each visit to our site. For example, when you are browsing a Musto’ site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. It is session cookies that allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.
Persistent cookies remember you for a set period of time. On your first visit to a Musto site, you will be presented with a default view. Over time, the version of the site you see may change, as persistent cookies remember items you have previously viewed, preference changes you have made, or whether you logged into or out of your account while browsing.
- Session cookies
- Persistent cookies
Types of Cookies
These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect.
These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc.
Performance & Operation
These cookies are used in the management of the site and include recording visitor numbers and other web analytics.
Anonymous Site Tracking for Marketing
These cookies are used to track our visitors across the Musto website. They can be used to build up a profile of search and/or browsing history for every visitor.
Targeted Advertising For Marketing
These cookies are used to track browsing habits and activity. We use this information to enable us to show you relevant/personalised marketing content.
Musto Marketing Cookies
Musto work with several partners who serve advertisements or present online offers on our behalf. Most of these third party marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. All data collected by third party cookies is anonymous and will never contain your name, address, telephone number, email address or payment details. Musto will never disclose your personal details to third parties without your permission. Details of our partners’ cookies can be found in the latest cookie audit below.
3rd Party Cookies
When you visit musto.com you may notice some cookies that aren't related to Musto Limited. If you go on to one of our web pages that contain embedded content, for example from YouTube, you may be sent cookies from these third party websites. We don't control the setting of these third party cookies, so we suggest you check the relevant third-party websites for more information about their cookies and how to manage them.
We advertise on 3rd party websites (which use their own cookies) to allow us to track traffic back to the source. Our advertising distribution network is called Double Click (owned by Google). Any of our banners that you see on the web are operated and distributed through the Google network. If you click or see these banners, a cookie will be set on your browser.
Our affiliate network is called Affiliate Window and we also use a review partner called Bazaarvoice (which assists in the management of our comments and reviews section at the bottom of all our product pages).If you have subscribed to our newsletter you will receive emails via our email service provider Smartfocus. This tool will set cookies on your browser if you click on an email from us.
If you take the opportunity to share musto.com content with friends through social networks such as Facebook and Twitter you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Further information about Cookies
If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window, please note that we can't be responsible for the content of external websites).
Below is a list of the cookies we use from the latest audit (April 2018), and what we use them for: